Privacy Policy
Taskmate ERP · Effective: 29 April 20261. Introduction
This Privacy Policy describes how Taskmate ERP ("Platform", "we", "us") collects, uses, stores, and protects personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection Act, 2023 (DPDP Act). By using the Platform, you consent to the practices described herein.
2. Data We Collect
Personal Data: Name, email, phone number, login credentials (encrypted), business/organization details.
Financial & Business Data: Ledger entries, invoices, vouchers, inventory and pricing data, tax-related data (GST details, filings).
Technical Data: IP address, device, browser, access logs, and usage patterns.
3. Purpose of Processing
- Providing ERP services (accounting, inventory, reporting)
- User authentication and access control
- Compliance with legal obligations
- Improving system performance and security
4. Legal Basis (GDPR Alignment)
Where applicable, processing is based on contractual necessity (to deliver services), legitimate interests (security, improvements), legal obligations (tax, compliance), and consent (where explicitly collected).
5. User Rights
Under GDPR: Users may access, correct, or delete their data; restrict or object to processing; and request data portability.
Under DPDP Act: Users (Data Principals) may request access and correction, withdraw consent, and seek grievance redressal.
6. Data Retention
Data is retained as long as required for service and legal compliance. Users may request deletion, subject to statutory obligations (e.g., tax laws).
7. Data Security
We implement encryption (at rest and in transit), role-based access control (RBAC), and audit logs and monitoring. However, no system is completely secure; users acknowledge inherent risks.
8. Data Sharing
We do not sell personal data. Data may be shared with cloud infrastructure providers, legal authorities when required, and integration partners (with user consent).
9. Cross-Border Transfer
Data may be processed outside India or the EU with appropriate safeguards (standard contractual clauses or equivalent protections).
10. Cookies & Tracking
We may use cookies for authentication, session management, and analytics. Users can control cookies via browser settings.
11. Children's Data
The Platform is not intended for individuals under 18 years of age.
12. Changes to Policy
We may update this policy periodically. Continued use of the Platform implies acceptance of the updated policy.
13. Grievance Officer & Contact
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the name and contact details of the Grievance Officer are provided below:
Legal Name: Abdul Rasheed Azar
Designation: Grievance Officer / Proprietor
Organisation: Ahad Global Ventures
Email: admin@ahadglobalventures.com
Phone: +91 90875 13319
Address: Chennai, Tamil Nadu, India
Response Time: Within 30 days of receipt of the grievance.
Designation: Grievance Officer / Proprietor
Organisation: Ahad Global Ventures
Email: admin@ahadglobalventures.com
Phone: +91 90875 13319
Address: Chennai, Tamil Nadu, India
Response Time: Within 30 days of receipt of the grievance.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a privacy-related grievance, please contact the Grievance Officer at the details above.